Have you received a Starapps charge on your credit card or debit card? You’re not alone! Lots of people have reported being charged by Starapps for services they’re unsure of. This article shed a light on What Starapps is, why you’re being charged by StarApps, and How to cancel membership/subscription.
Overview of Starapps – What Exactly is It?
Starapps is the name of a company that owns a handful of apps on Google Playstore and Apple Store. The apps range from games, real estate etc. Some of these apps include; Realo, Xpenditure, delta, FixForm, bizzy, introw, etc.
How Does Starapps Operate
The company helps entrepreneurs transform their ideas into businesses. It is somewhat like ‘Shark Tank’, but in this case with apps. Starapps selects good ideas from entrepreneurs then makes an app from the idea.
Why are You Being Charged By Starpps?
You’ve a charge from Starapps because you subscribed to one of their apps. You might have opted for a ‘free trial’ offer but forgot to cancel the subscription before the end of the trial. However, if you’re certain you’ve not subscribed to any of Starapps apps, then you’re likely a victim of credit card fraud.
How To Cancel Starapps Subscription
Unsubscribe From Your Account
Find out the exact app or service you subscribed for It could be one of these apps; Realo, Xpenditure, delta, FixForm, bizzy, introw. If you’re able to do so, then take the next steps;
- Login into the app or website using your email address and password
- Go to “My Account” or “Profile” to view your paid subscription
- Click “Unsubscribe.”
Contact Starapps
If you don’t remember the exact app you subscribed for, you should contact Starapps via their Phone Number:- 0758.840.403 or Address:- Dok-Noord 4D 101 9000 Gent Belgium.
Call Your Credit Card Company and Request For a New Card
If the two attempts were unsuccessful, you can get your money back and cancel subscription by following the instructions below –
- Report unauthorized transactions to your card holder immediately. You may get money returned IF you report immediately.
- Request for a new credit card
What To Do If You’re a Victim of Credit Card Fraud:
Inform Your Credit Card Issuer
Immediately contact your bank and inform them of the fraudulent transaction. You could do this by either reporting the fraud in their app or on their website. If fraud is confirmed, the issuer will likely cancel that card and issue you a new one with different numbers.
Update Your Passwords and Enable Two Factor Authentication
The second step you should take is updating your passwords. Make sure you check all of your other credit card accounts to see if they’ve also been compromised. It’s important to note that, even though only one card may have suspicious charges, you can’t be sure how the fraudster got the information. So make sure you change all of your passwords and PINs just to be safe.
Report the Fraud To Relevant Authorities
Report the scam to relevant authorities and organizations. This includes:
- Internet Crime Complaint Center (IC3): If you are in the United States, you can file a complaint with the IC3 at https://www.ic3.gov/.
- Your Local Consumer Protection Agency: Contact your local consumer protection agency or the equivalent regulatory body in your country.
- Better Business Bureau (BBB): File a complaint with the BBB if the online store is based in the United States.
How To Avoid Unauthorised Charges on your Credit Card or Debit Card
- Read the small print (terms & conditions) carefully before entering into any agreement or making a purchase, online or offline, no matter however long this may take.
- Make sure the terms & conditions box has not been pre-ticked.
- If you subscribed for a free trial make sure you cancel the subscription before the due date if you want to cancel it.
- Never provide bank details to companies without doing some prior research beforehand.
- Keep a copy of any advertisement (print it or take a screenshot) that you reply to, and to keep a note of the webpage.
- Check your bank/payment card statements regularly for unexpected payments.
How To Protect Yourself From Scam Websites That Steal Credit Card Details
Aside from the obvious too good to be true discount sale, here are other ways to identify a scam website;
Check Website Registration Age
How old is the website? The domain age of a website tells a lot about a store’s legitimacy or transparency. Websites below 6 months old are often considered unsafe. You can find out a website’s age by checking on Who.is ( a free domain checker tool)
Find Out If The Website Has SSL Encryption
find out if the website is secured with SSL encryption. (https and padlock symbols). If the padlock symbol doesn’t appear near the website’s URL, then it means your personal and financial information is at risk at the store.
Verify The Business Address
Does The website provide return address? If Yes (Copy the address and paste on your browser. Google map would show if it is a real warehouse address or a residential address) If the address has also been used by other websites you’d see reviews in search results.
Search For Reviews Online
Are there customer reviews online? (It is advised that you sit it out if there are no customer reviews of the store. However if you’re not patient enough to wait you can send a mail to us to verify if the store is legit)
Frequently Asked Questions About Starapps Charge
What is Starapps?
Starapps is a company that owns lots of apps available on Google Play Store and Apple Store
Why do I’ve a charge from Starapps?
You’ve a Starapps charge on your credit or debit card because you’re subscribed to an app owned by the company.
How to Cancel a Starapps Subscription?
Cancellation of subscription can be done via the app you subscribed for. Login to your account, go to profile, check for paid subscription and unsubscribe. Or contact Starapps via telephone – 0758.840.403
Which apps are owned by Starapps?
The company owns the following apps; Realo, Xpenditure, delta, FixForm, bizzy, introw, etc.
How To Stop Starapps Charge
If you’re unable to unsubscribe, you can totally stop the charge by cancelling your credit or debit card and requesting for a new one from your bank.
Final Thoughts
You are being charged by Starapps because you subscribed to one of the apps owned by the company. If you’re unsure of which app it is, you should report to your financial provider and request for a new card.
See Also; 506 PBC charge on Credit Card, Atria Apps Charge on Credit Card