Have you received an unauthorized charge from Smplvoc.com on your credit card or debit card? Are you wondering how the hell it came about? This article shed a light on What Smplvoc.com is, why you’ve a charge from them, and how to get a refund.
What is Smplvoc.com?
Smplvoc.com is an online training platform that offers audio programs for vocabulary education courses like; Grammar Improve, Spelling Improve, Reading Improve and Student Advocate. One of its popular course is the ‘Grammar Improve’ course which teach people how to improve their vocabulary.
The courses are sold for between $1 to $4.
Reasons Why You have a Charge from Smplvoc.com?
The first reason is this; Because you accessed the courses available on Smplvoc.com. They might have offered you a free trial which is actually not free in the real sense. On the other hand, the second areason is most likely your card has been compromised. In this scenario, you have never heard of Smplvoc.com and see a charge on your debit or credit card from them.
How To Get a Refund From Smplvoc.com
You can contact Smplvoc.com via telephone -509-978-1222 or email support@smplvoc.com. The website says you can get your money back if –
- You accidentally bought the course more than once.
- Your credit card was used to place the order without your permission.
However, if the refund request was rejected, you can get your money back by contacting your credit card issuer. Do These;
- Report the unauthorized transaction to your card holder
- Request for a charge back
You may get the money returned IF you report immediately.
How To Completely Stop Smplvoc.com Unauthorized Charges
Call Your Credit Card Company and Request For a New Card
- Request for a new credit card
- Monitor your account statement for the next 12 – 24 months
- Ask for a credit freeze if you notice any suspicious activity
How To Avoid Subscription Trap Scams Like Smplvoc.com
- Read the small print (terms & conditions) carefully before entering into any agreement or making a purchase, online or offline, no matter however long this may take.
- Make sure the terms & conditions box has not been pre-ticked.
- If you subscribed for a free trial make sure you cancel the subscription before the due date if you want to cancel it.
- Never provide bank details to companies without doing some prior research beforehand.
- Keep a copy of any advertisement (print it or take a screenshot) that you reply to, and to keep a note of the webpage.
- Check your bank/payment card statements regularly for unexpected payments.
What To Do If You’re a Victim of Credit Card Fraud:
Inform Your Credit Card Issuer
Immediately contact your bank and inform them of the fraudulent transaction. You could do this by either reporting the fraud in their app or on their website. If fraud is confirmed, the issuer will likely cancel that card and issue you a new one with different numbers.
Update Your Passwords and Enable Two Factor Authentication
The second step you should take is updating your passwords. Make sure you check all of your other credit card accounts to see if they’ve also been compromised. It’s important to note that, even though only one card may have suspicious charges, you can’t be sure how the fraudster got the information. So make sure you change all of your passwords and PINs just to be safe.
Report the Fraud To Relevant Authorities
Report the scam to relevant authorities and organizations. This includes:
- Internet Crime Complaint Center (IC3): If you are in the United States, you can file a complaint with the IC3 at https://www.ic3.gov/.
- Your Local Consumer Protection Agency: Contact your local consumer protection agency or the equivalent regulatory body in your country.
- Better Business Bureau (BBB): File a complaint with the BBB if the online store is based in the United States.
How To Protect Yourself From Scam Websites That Steal Credit Card Details
Aside from the obvious too good to be true discount sale, here are other ways to identify a scam website;
Check Website Registration Age
How old is the website? The domain age of a website tells a lot about a store’s legitimacy or transparency. Websites below 6 months old are often considered unsafe. You can find out a website’s age by checking on Who.is ( a free domain checker tool)
Find Out If The Website Has SSL Encryption
find out if the website is secured with SSL encryption. (https and padlock symbols). If the padlock symbol doesn’t appear near the website’s URL, then it means your personal and financial information is at risk at the store.
Verify The Business Address
Does The website provide return address? If Yes (Copy the address and paste on your browser. Google map would show if it is a real warehouse address or a residential address) If the address has also been used by other websites you’d see reviews in search results.
Search For Reviews Online
Are there customer reviews online? (It is advised that you sit it out if there are no customer reviews of the store. However if you’re not patient enough to wait you can send a mail to us to verify if the store is legit)
Final Thoughts
Smplvoc.com use scam tactics to get people to provide their credit card details for a fake free online training trial. It’s not a legit company, and should be reported for fraudulent activities.
See Also; 506 PBC charge on Credit Car