Have you shopped from Roobze.com lately? If Yes, you’ve been exposed to recurring credit charges from the online store. This article provides a guide on how to recover your money from Roobze, steps to take to stop future charges from roobze.com and tips on how to spot scam online stores.
What is Roobze.com?
Roobze.com is an online store that sells different kinds of pet products like dog drying coat, dog robe, cat ball toy, pet supply, e.t.c This online business promotes their products on social media, using huge discounts as a bait to get customers.
How Does Roobze Scam Happen?
Once customers place an order on roobze.com they’re automatically added into a VIP membership. Roobze.com will proceed to charge a monthly subscription fee of $89, $19 or $57, depending on what was bought.
When customers request for a chargeback, the store disputes it, claiming customers signed up for the membership plan at their own free will.
The table below reveals the real details of Roobze.com
| Owner | Anonymous |
| Address | 96 Mowat Ave, Toronto, ON, M6K 3M1, Canada |
| Refund Policy | Non-existent |
| Security | Secured with SSL encryption |
| Customer Support | support@roobze.com |
| Year Launched | December 2021 |
| Social Media | Not on Facebook, Tiktok, or any social media platforms. |
| Customer Complaints | unauthorized credit charges |
How To Recover Your Money From Roobze.com
Inform your financial provider of the unauthorized transaction. Send document showing proof of payment, order, and any communication between you and the store. Request for a chargeback. If it’s possible, they’d be able to revert the charge and recover the amount. If it isn’t possible, you should count your loss and move on.
Steps to take to Prevent Future Credit Charges from Roobze
Cancel your credit card
Immediately call your financial provider and cancel your credit card. By so doing, the credit card details you used for your transaction on valthyteamwear.com would become null and void.
Request for a new card
After the old credit card has been cancelled, ask for a new card, it doesn’t cost much to get one.Your credit card issuer will issue you a new one with different numbers.
Report the Fraud To Relevant Authorities
Report the scam to relevant authorities and organizations. This includes:
- Internet Crime Complaint Center (IC3): If you are in the United States, you can file a complaint with the IC3 at https://www.ic3.gov/.
- Your Local Consumer Protection Agency: Contact your local consumer protection agency or the equivalent regulatory body in your country.
- Better Business Bureau (BBB): File a complaint with the BBB if the online store is based in the United States.
How to know If an Online Store is Fake
Aside from the obvious too good to be true discount sale, here are other ways to identify a scam website;
Check Website Registration Age
How old is the website? The domain age of a website tells a lot about a store’s legitimacy or transparency. Websites below 6 months old are often considered unsafe. You can find out a website’s age by checking on Who.is ( a free domain checker tool)
Find Out If The Website Has SSL Encryption
find out if the website is secured with SSL encryption. (https and padlock symbols). If the padlock symbol doesn’t appear near the website’s URL, then it means your personal and financial information is at risk at the store.
Verify The Business Address
Does The website provide return address? If Yes (Copy the address and paste on your browser. Google map would show if it is a real warehouse address or a residential address) If the address has also been used by other websites you’d see reviews in search results.
Search For Reviews Online
Are there customer reviews online? (It is advised that you sit it out if there are no customer reviews of the store. However if you’re not patient enough to wait you can send a mail to us to verify if the store is legit)
Final Thoughts
roobze.com is undoubtedly a dubious online store that you should avoid shopping from. The store engages in credit card fraud, charging customers unauthorized fees.
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